Guest FAQs

How to useHow do I receive the move-in instructions?

How do I receive the move-in instructions?

Move-in instructions are sent directly by the host.

  • Since each host has a different operating process, there is no fixed date for sending the move-in instructions.

  • In most cases, they are sent one day before move-in or on the move-in day.



How to check or request move-in instructions

The host will send the move-in instructions via the [Messages] feature.

  • Go to [My] → [Messages] and request the move-in instructions from the host.