Reservation Changes
Reservation changes can be processed after mutual agreement between the host and the guest.
The process is as follows:
Host and guest discuss and agree on the changes.
Customer Support reviews the agreed details.
Payment is processed to complete the change.
Before Requesting a reservation Change
Please note the following before requesting a change:
The rental price may differ from the original price at the time of the change request.
Refund policies may vary depending on schedule changes.
If you postpone your stay, the refund policy will be applied based on the original dates.
If you move your stay earlier, the refund policy will be applied based on the new dates.
How to Request a reservation Change
- Once you have completed the discussion with the host, please contact Customer Support to request a reservation change. You can submit your request through 1:1 Chat Support, and we will assist you with the change.
Go to Contact Support 1:1(Click)
- Customer Service->Contact Support click ->[Contract / Change / Cancellation]→ [Contract Change (Extension, Shortening, Date Change)]→ [Request Change]
- Customer Support Operating Hours
- Mon~Sun 10:30~18:30(Based on Korean Standard Time)
Reservation Changes
Reservation changes can be processed after mutual agreement between the host and the guest.
The process is as follows:
Host and guest discuss and agree on the changes.
Customer Support reviews the agreed details.
Payment is processed to complete the change.
Before Requesting a reservation Change
Please note the following before requesting a change:
The rental price may differ from the original price at the time of the change request.
Refund policies may vary depending on schedule changes.
If you postpone your stay, the refund policy will be applied based on the original dates.
If you move your stay earlier, the refund policy will be applied based on the new dates.
How to Request a reservation Change
Go to Contact Support 1:1(Click)