Although uncommon, a reservation may be canceled due to host-related reasons,
such as home repairs or unexpected circumstances.
What happens if the host cancels the reservation?
Compensation options for guests
Coupon compensation: Provided for the full cancellation fee amount.
Cash compensation: If selected, 70% of the coupon compensation value will be paid.
If a reservation was made using a coupon , only cash compensation (70% of the coupon value) is available.
Although uncommon, a reservation may be canceled due to host-related reasons,
such as home repairs or unexpected circumstances.
What happens if the host cancels the reservation?
The host pays a cancellation fee based on the host rent amount at the time of reservation.
The guest receives compensation for the cancellation fee based on the rent and service fee.
Compensation options for guests
Coupon compensation: Provided for the full cancellation fee amount.
Cash compensation: If selected, 70% of the coupon compensation value will be paid.
If a reservation was made using a coupon , only cash compensation (70% of the coupon value) is available.