Guest FAQs

How to useReset password

You can reset your password by clicking [Reset Password] on the login screen.  


Reset Password

① Tap [My] at the bottom right of the app

② Select [Sign Up / Log In]

③ Select [Get started with email / phone number] at the bottom left

④ Select [Reset Password]

⑤ Choose [Find by email] enter the required information, and click the [Verify] button.

⑥ Enter the verification code you received.

⑦ Set a new password.

⑧ Return to the login screen and select [Get started with email / phone number] at the bottom left.

⑨ Log in with your new password.


Still having trouble? Please contact our 1:1 support channel below for assistance.

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