Guest FAQs

Cancel & RefundLiveAnywhere Refund Policy

For reservations requested on or after May 14, 2026 KST, follow the link below.

Refund Policy (On or After May 14, 2026 KST) ->




For reservations requested by 23:59, May 13, 2026 KST


LiveAnywhere Refund Policy

Cancellation fees vary depending on the time of payment and the move-in date.

A full refund without penalty is only available if:

  • The refund request is made at least 30 days before the move-in date, and

  • The request is made within 24 hours after payment.

Both conditions must be met in order to receive a refund without penalty.



Refund Policy by Reservation Duration

Refund terms may vary depending on the length of your reservation:

Reservation changes or cancellations follow the LiveAnywhere refund policy.
However, if both the host and guest reach a mutual agreement, the agreed terms will take precedence.

All dates are calculated based on the time zone of the country where the home is located.



Is cancellation free within 24 hours?

A cancellation without penalty is only possible if:

  • The refund request is made at least 30 days before the move-in date, and

  • The request is made within 24 hours after payment.

Both conditions must be satisfied.



How is the refund policy applied if I change my reservation dates?

  • The refund policy will be applied based on the earlier date between the original move-in date and the updated move-in date.


Can refund amounts or cancellation fees be negotiated?

Reservation changes or cancellations follow the LiveAnywhere refund policy.

If a mutual agreement has been made between the host and guest, the agreed terms will take precedence.



※ Can a host request to cancel a reservation?